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The web site states the following, "Intelligent outsource partnership for debt recovery." We noticed that the web page also stated " CTIC is an experienced credit collection and management firm." It also said " We have more than a decade experience in tracking defaulters since our establishment incorporation since year 1995. We have fully trained professional personnel as well as having an integrated information technology infrastructure to support our activities and processes. CTIC specializes in consumer, commercial and retail debt collection." The header had debt recovery as the highest ranking optimized keyword. This keyword is followed by call centre, telemarketing, and Malaysia which isn't as urgent as debt recovery. The other words ctic.com.my uses is Kuala Lumpur. professional is included and might not be understood by search crawlers.